Getting help can be challenging. That’s what prompted the founders of Talkspace to create a startup that would make it easy and convenient for anyone to talk to a licensed therapist – online.
Traditional therapy often takes place in a scheduled appointment in someone’s office. But through Talkspace, you can send audio, visual, or text messages to a therapist at any time. If more help is needed, users often schedule a video chat, too.
Talkspace has seen its user base skyrocket since the 2016 election. According to a recent article in CNBC, Talkspace is growing even faster than its founders have projected – by nearly 80 percent. Most of the people who have placed calls are Millennials. The app has also seen more women and minorities, as well as LGBT individuals, place calls. CEO and Co-founder Oren Frank notes that while more people are seeking therapy through the service, it may not all be related to the election of Donald Trump.
Talkspace plans start at $49 per week, and the app is available for both iPhone and Android. For most people, this is much more affordable than traditional therapy, which can often cost up to $250 a session. They also provide couples and marriage counseling.
When a user signs up, they answer a few basic questions in order to get matched with a therapist. They then have the flexibility to message their assigned therapist anytime. Therapists usually respond once or twice a day, sometimes even more. And, if the first therapist a user talks to isn’t the right fit, they can switch as many times as they need to. Anonymity is always an option if a user feels more comfortable communicating that way.
Talkspace has been featured in many prominent news outlets, like The Wall Street Journal, Mashable, and CNN.